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I wrote to the site and they responded by saying they haven’t experienced any problems yet of course they would say that but since this new doorbell just came out in September, summer was almost over. They did mention that new program and app updates are coming to “ensure optimal performance” to the cameras and as a customer, I’ll receive an email when they come out but I’m crossing my fingers on this issue. Outside of that I’m happy with it so far because the doorbell camera works on the same app as my other security cameras. Also, with the SD card I have in it, I don’t have to pay a monthly fee for access to my recorded video unlike Ring that keeps your video hostage unless you’re paying them monthly or yearly. I replace my ring with this video camera doorbell because I was frustrated with the false alerts every time a truck passed by on the street. Chris in support showed me how to make the doorbell only pay attention to certain movements and not others. I was still getting too many false alerts and when I called back I got a Lucas on the phone who told me to lower the sensitivity to motion. I still get one or two false motion alerts every two weeks but nowhere near the amount I got from the ring doorbell. What really does it for me is the fact that I was able to call tech support and they were patient enough with me until it worked to my satisfaction. Onnab, We have recently improved the WiFi setup. The app now walks you through the connection step by step.